> ## Documentation Index
> Fetch the complete documentation index at: https://support.getproximate.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Completely Uninstalling Proximate

> How to fully remove Proximate and all its data from macOS or Windows.

Removing Proximate from your Applications folder or Programs list removes the app itself, but leaves behind settings and cached data. Follow these steps for a complete removal.

## macOS

<Steps>
  <Step title="Quit Proximate">
    Click the Proximate icon in the menu bar, then click **Quit**. If Proximate is set to launch at login, it will not restart after you complete these steps.
  </Step>

  <Step title="Delete the application">
    Open **Finder → Applications**, find **Proximate**, and drag it to the Trash (or right-click → Move to Trash).
  </Step>

  <Step title="Remove application data">
    Open Finder and press **Cmd+Shift+G** to open "Go to Folder." Paste the following path and press Enter:

    ```
    ~/Library/Application Support/
    ```

    Locate the **Proximate** folder and delete it. This contains your settings, cached icons, activity data, and update logs.

    To remove all remaining Proximate data, also delete the **`.proximate-instance`** file in the same location if present.
  </Step>

  <Step title="Remove from Privacy & Security (optional)">
    Open **System Settings → Privacy & Security**. Under **Accessibility** and **Screen Recording**, find Proximate in each list and remove it using the **−** button.
  </Step>

  <Step title="Empty the Trash">
    Right-click the Trash icon in the Dock and select **Empty Trash** to permanently delete the files.
  </Step>
</Steps>

## Windows

<Steps>
  <Step title="Quit Proximate">
    Right-click the Proximate icon in the taskbar and select **Quit**.
  </Step>

  <Step title="Uninstall the application">
    Open **Settings → Apps → Installed Apps**, find Proximate, and click **Uninstall**. Follow the prompts to complete the removal. The uninstaller will delete most application data automatically.
  </Step>

  <Step title="Remove remaining data (optional)">
    The uninstaller does not remove all data. To fully clean up, open File Explorer and paste each path below in the address bar:

    * **`%APPDATA%`** — delete the **`.proximate-instance`** file if present.
    * **`%LOCALAPPDATA%`** — locate and delete the **Proximate** folder if present. This contains cached data.
  </Step>
</Steps>

<Note>
  Uninstalling Proximate does not cancel your subscription. If you have an active subscription, visit the [billing portal](/billing/manage-subscription) to cancel it separately.
</Note>